Challenged with making unprecedented and often difficult business decisions during the coronavirus pandemic, Billig applied his analytical abilities to balance long-term business needs with his employees’ welfare. His initiatives included reevaluating divisional projections, cross-training staff and taking unconventional approaches in evaluating new opportunities. In addition to his involvement in industry organizations, Billig is a Bezos Family Foundation Mentor, providing youth of all backgrounds with the support and guidance needed to graduate from high school and succeed in college.